At Zbeem, our goal is to ensure your complete satisfaction with your purchase. If you are dissatisfied with your purchase, you can return it to us within 15 calendar days of receipt of item(s)*. Claims for missing items or items damaged in transit must be received within three (3) business days of receipt of merchandise.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price, less shipping and handling. Extenuating circumstances such as, erroneous shipment(s), Defective On Arrival (DOA) merchandise or improperly packed orders may qualify for shipping & handling reimbursement within the 48 contiguous United States & the District of Columbia only. Advanced replacements are available upon request and are subject to a credit card authorization. Refunds on returned items will be issued in the same payment form tendered at the time of purchase. If payment was made by credit card, once we receive the product(s) we will credit your account. Please allow 7-10 business days for a credit to appear on your credit card statement.
Please read all conditions below. If conditions are not met, Zbeem reserves the right to refuse the return or to charge a restocking fee not to exceed 20% of the original sale price, less shipping & handling.
Zbeem carries an extensive inventory of reconditioned video security equipment. A vast majority of items are brand new and have never been used in the field. Such items are typically returned due to shipping carton damage. You can purchase clearance items online.
Some clearance items are factory refurbished & certified to original product specifications prior to resale. All equipment is guaranteed to work, regardless of cosmetic condition. Reconditioned equipment is protected by a 1-year manufacturer warranty and includes a 30-day money-back guarantee.
*Not responsible for delays arising from or out of third-party freight forwarders.
**Prices, specifications, and images are subject to change without notice. Not responsible for typographical or illustrative errors. Manufacturer rebates, terms, conditions, and expiration dates are subject to manufacturers printed forms
© 2013 Zbeem Group Inc. All rights reserved.
Last Modified: January 23, 2013